Animation: a client who booked online walks into the salon, has her hair cut in the chair and walks out with a new look.
The offline-to-online journey for salons
…and come back loyal.
What if your busiest chair booked itself at midnight? Clients pick the chair, the stylist and the time from their phone, walk in with a pass already confirmed, and leave with points that pull them back next month.
Salon software for every branch
The Salon Management System is a salon and spa management system by Botspot Infoware. It takes a salon from walk-ins and a paper diary to online chair booking, with enquiries, appointments, stylists, memberships, loyalty, gift cards and billing in one place, across every branch.
Design your look
Your clients choose a length, a shade and a finish on a live preview. The brief rides along with the booking, so the stylist sees exactly what was chosen.
Length
Shade · Plum Rose
Finish
Lengths, shades and finishes are set up by you, each with its own price, so the menu and the maths are yours.
Online appointment booking
From the right branch to a confirmed chair in a few taps, and everything after it runs on its own: the pass, the reminders, the member discount.
Every branch on one map with live wait times, so clients pick the salon that suits them before they pick a chair.
A clear menu with duration and price, so clients know exactly what they are booking.
A watch-style dial shows every slot with live availability. Its face follows the day, from sunrise to a starry evening, so choosing a time feels natural.
Clients see the floor of the branch, tap the chair they want, and can hold a few together for a group.
A pass with a QR code to check in at the desk, plus one tap to add it to the calendar.
A taken chair can never be booked twice. The client is offered a free chair or the next open slot instead.
Clients build their own visit: a head massage, a hot towel, a drink, their playlist.
Clients hear from you at every step, so fewer people forget and fewer chairs sit empty.
Members see their price straight away. No codes to type, no maths at the desk.
Online, phone and walk-in bookings land in the same diary, so the front desk always sees the real picture.
Transformations
Publish your best work as before-and-after stories on the website in a couple of clicks. Drag the line to compare.
Feature · Memberships, points & gift cards
Set up tiers, discounts and points once. The system applies the discount at checkout, tracks points and gift-card balances, and shows every client their wallet in their online account, at every branch.
214 active Gold members · renewals invoiced automatically
Client account · loyalty wallet
Earn 1 point for every $1 spent. Redeem against any bill.
What clients see on your website
Sample tiers. Names, prices and perks are whatever your salon sets.
$9/month
Billed monthly · cancel anytime
Discount applied automatically at checkout
$19/month
Billed monthly · cancel anytime
Discount applied automatically at checkout
$39/month
Billed monthly · cancel anytime
Discount applied automatically at checkout
Gift cards · sold online or at the desk
A $50 card is issued with a balance that carries across visits.
Savings calculator
Gold saves the most at this spend: $45 a year after the yearly fee.
Behind the counter
Owner dashboardRevenue, appointments, new clients, free staff, pending payments and completed services, against yesterday.
Illustrative previews with sample data.
What's inside
From the first enquiry to the paid invoice, every team works on the same client and the same booking.
What salon owners ask first
The Salon Management System is a salon and spa management system by Botspot Infoware. Online booking, appointments, stylists, memberships, loyalty, gift cards and billing work together across every branch.
Yes. Clients choose the city, branch, chair, stylist and slot. A chair that is already booked for that slot at that branch cannot be booked again, and when a stylist is busy the team gets a reschedule wizard listing that stylist's free slots.
Yes. Walk-in and phone bookings go into the same diary and chair board as online bookings, so a chair is never booked twice.
Membership tiers give a booking discount while a subscription is active. Paid visits earn loyalty points that can be redeemed against a bill within limits you set. Gift cards carry a code and a balance that only goes down, and referral codes can be shared on WhatsApp.
An acknowledgement, a confirmation, a day-before reminder, a message when the visit starts and when the bill is ready, and a thank-you. From their online account they can see every appointment and rate the visit and the stylist.
Yes. Every branch has its own staff, chairs and takings, and the owner can see them all together or one at a time.
Yes. Every bill shows the right tax for each service, and the totals go straight into your accounts.
Talk to Botspot Infoware about a walkthrough of the Salon Management System, set up with your branches, chairs, stylists and service menu.
Or write to us directly at contact@botspotinfoware.com